Comité des usagers du CSSS de la MRC-de-Coaticook

138, rue Jeanne-Mance Coaticook, Québec J1A 1W3

Services and activities

  • Informing users of their rights and obligations
  • Promoting efforts to improve users’ quality of life and assessing their satisfaction with the services received from the institution
  • Upholding the collective rights and interests of users or of one user in particular to the institution or any competent authority
  • Guiding and supporting users in any action they undertake, including when wishing to file a complaint
  • Ensuring the proper functioning of each of the resident committees and making sure they have the resources necessary for the performance of their duties
  • Evaluating the effectiveness of the measures put in place